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Yes. We kindly ask that cancellations be made at least 24 hours in advance. This allows us to offer the time to another guest. Late cancellations or no-shows may incur a fee.

 We do. For first-time guests, we provide a brief consultation prior to your appointment to understand your needs and select the most suitable treatment.

Appointments can be made through our online booking system, by phone, or by emailing our guest services team. We are happy to assist you in selecting the right time and treatment.

Please arrive 10 to 15 minutes early to settle in. All our treatments begin with a short grounding ritual, so we recommend allowing space in your schedule to enjoy the full experience.